Privacy Policy

Last updated: December 2024

diametqcqs B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website diametqcqs.live, visit our showroom, or engage with our automotive sales services.

Data Controller

diametqcqs B.V. is the data controller for the personal data processed under this Privacy Policy. We are registered in the Netherlands with registration number 81649275 and VAT number NL247569381B129. Our registered address is Hoofdstraat 5, 3574 VX Utrecht, Netherlands.

Data Collection

The data we collect includes personal information such as your name, email address, phone number, postal address, and any other information you provide when contacting us, scheduling appointments, or inquiring about our vehicles and services. We may also collect technical information about your visit to our website, including IP address, browser type, pages visited, and time spent on our site. When you visit our showroom, we may collect identification information for security and business purposes.

How We Use Your Information

We explain how we use your information to provide and improve our automotive sales services. Your data is used to respond to inquiries, schedule test drives and appointments, process vehicle sales transactions, provide customer support, send service updates and promotional communications (with your consent), comply with legal obligations, and maintain business records. We use technical data to improve our website functionality and user experience.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds: legitimate interests for business operations and customer service, contractual necessity for vehicle sales and services, legal compliance for regulatory requirements, and consent for marketing communications where required.

Data Sharing

We do not sell your personal information. We may share your data with trusted service providers who assist with our business operations, financial institutions for financing arrangements, legal authorities when required by law, and business partners with your explicit consent. All third parties are contractually bound to protect your data and use it only for specified purposes.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. Customer records are typically retained for 7 years after the last interaction for business and legal compliance purposes. Marketing data is retained until you withdraw consent or for 3 years of inactivity. Website technical data is retained for 2 years for analytics purposes.

Your Rights

Under GDPR and Dutch privacy law, you have the right to access your personal data, rectify inaccurate information, erase your data under certain circumstances, restrict processing of your data, data portability where applicable, object to processing based on legitimate interests, and withdraw consent for marketing communications. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information about the types of cookies we use and how to manage your cookie preferences.

International Transfers

Your personal data is primarily processed within the European Union. If we need to transfer data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

For data protection matters specifically, you can contact our privacy team at privacy@diametqcqs.live. We will respond to your inquiry within 30 days as required by applicable law.